Welcome to zensofaliving.shop (hereinafter referred to as “this Website”). We value your privacy and are committed to protecting the personal information you provide while using this Website. This Privacy Policy is designed to explain how we collect, use, store, and protect your information. By using this Website, you agree to the terms of this Privacy Policy.

I. About Us

zensofaliving.shop is an online store specializing in the sale of living room furniture (primarily sofa products). Due to factors such as changing market conditions, rising operating costs, and sustained operating losses, we are currently conducting an inventory clearance sale to liquidate existing stock and mitigate losses associated with ongoing operations. Nevertheless, we remain strictly compliant with applicable privacy protection laws and regulations, and we are dedicated to diligently safeguarding the personal information security of every customer.

II. Information We Collect

When you visit or use this Website, we may collect the following information:

1. Information You Voluntarily Provide

Including, but not limited to:

Name

Shipping Address

Billing Address

Email Address

Phone Number

Order Information

Customer Inquiry Content

2. Automatically Collected Information

When you browse this Website, we may automatically collect:

IP Address

Browser Type

Device Information

Access Time

Browsing History

Cookie Data

III. How We Use Your Information

We collect your information primarily for the following purposes:

Processing and managing orders;

Providing customer service and after-sales support;

Arranging product delivery;

Sending order confirmations and shipping notifications;

Improving website functionality and user experience;

Preventing fraud and ensuring transaction security;

Complying with legal and regulatory requirements.

We will not sell your personal information to third parties.

IV. Cookie Technology

This Website may use Cookies and similar technologies to:

Record user preferences;

Enhance website operational efficiency;

Analyze website traffic and usage patterns;

Improve the user experience.

You can manage or disable Cookies through your browser settings; however, doing so may affect the functionality of certain features on the Website.

V. Information Sharing and Disclosure

We may share some of your information under the following circumstances:

1. Service Providers

To facilitate order processing, logistics delivery, and payment services, we may provide necessary information to relevant third-party service providers.

2. Legal Requirements

We may disclose relevant information if required by applicable laws or regulations, court orders, or legitimate requests from government authorities. 3. Business Adjustments

Given that this website is currently in an inventory clearance phase, we may undertake business adjustments, suspend operations, or close down in the future. During this process—should it involve asset transfers, business restructuring, or other legitimate commercial arrangements—relevant customer information may be transferred in accordance with the law; however, the receiving party remains bound by applicable privacy protection obligations.

VI. Information Security

We implement reasonable technical and administrative measures to safeguard your personal information, including:

Secure server storage;

Data transmission encryption measures;

Access control mechanisms;

Periodic security audits.

Although we strive to ensure data security, data transmission over the Internet cannot be guaranteed to be 100% secure; therefore, please take appropriate measures to safeguard your account credentials and personal information.

VII. Your Rights

Subject to applicable laws, you may be entitled to the following rights:

Access your personal information;

Correct inaccurate information;

Request the deletion of personal information;

Restrict or object to certain data processing activities;

Obtain a copy of your personal data (where applicable).

To exercise any of these rights, please contact us using the contact details provided on this website.

VIII. Third-Party Links

This website may contain links to third-party websites. We assume no responsibility for the content, privacy policies, or data processing practices of such third-party websites. We recommend that you review the privacy policies of these websites when visiting them.

IX. Children’s Privacy Protection

This website is intended for use by adults and does not knowingly collect personal information from children under the age of 13. Should we discover that such information has been inadvertently collected, we will promptly delete it.

X. Updates to the Privacy Policy

We reserve the right to modify this Privacy Policy in response to changes in laws and regulations, business adjustments, or operational requirements of the website. The updated policy will be posted on this page and shall become effective from the date of publication.

Thank you for your support and trust in zensofaliving.shop during this inventory clearance period. We will continue to do our utmost to protect your privacy and provide reliable customer service.